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A blockchain-based evaluation approach to analyse customer satisfaction using AI techniques

Due to technological advancements and consumer demands, online shopping creates new features and adapts to new standards. A robust customer satisfaction prediction model concerning trust and privacy platforms can encourage an organization to make better decisions about its service and quality. This...

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Detalles Bibliográficos
Autores principales: Barik, Kousik, Misra, Sanjay, Ray, Ajoy Kumar, Sukla, Ankur
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10245048/
https://www.ncbi.nlm.nih.gov/pubmed/37292278
http://dx.doi.org/10.1016/j.heliyon.2023.e16766