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Leveraging employee online reviews for improving hotel competitiveness in the great resignation

The Great Resignation has brought significant challenges to the recovery of the hospitality industry from the depression caused by the coronavirus pandemic (COVID-19). Prior studies have revealed that the leading cause of the Great Resignation is negative employee experience. However, few empirical...

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Detalles Bibliográficos
Autores principales: Xia, Haiyang, Muskat, Birgit, Vu, Huy Quan, Law, Rob, Li, Gang
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10247208/
https://www.ncbi.nlm.nih.gov/pubmed/37305180
http://dx.doi.org/10.1016/j.ijhm.2023.103529