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Leveraging employee online reviews for improving hotel competitiveness in the great resignation
The Great Resignation has brought significant challenges to the recovery of the hospitality industry from the depression caused by the coronavirus pandemic (COVID-19). Prior studies have revealed that the leading cause of the Great Resignation is negative employee experience. However, few empirical...
Autores principales: | Xia, Haiyang, Muskat, Birgit, Vu, Huy Quan, Law, Rob, Li, Gang |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10247208/ https://www.ncbi.nlm.nih.gov/pubmed/37305180 http://dx.doi.org/10.1016/j.ijhm.2023.103529 |
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