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The theory of mind and human–robot trust repair

Nothing is perfect and robots can make as many mistakes as any human, which can lead to a decrease in trust in them. However, it is possible, for robots to repair a human’s trust in them after they have made mistakes through various trust repair strategies such as apologies, denials, and promises. P...

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Detalles Bibliográficos
Autores principales: Esterwood, Connor, Robert, Lionel P.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Nature Publishing Group UK 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10279664/
https://www.ncbi.nlm.nih.gov/pubmed/37337033
http://dx.doi.org/10.1038/s41598-023-37032-0