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Managing the value Co-creation of peer service providers in the sharing economy: The perspective of customer incivility
Previous studies have discussed the preconditions for peer service providers participation in value co-creation from the perspective of the platforms or the peer service providers themselves. However, little attention has been paid to the influence of customers. In the sharing economy, however, cust...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10279822/ https://www.ncbi.nlm.nih.gov/pubmed/37346356 http://dx.doi.org/10.1016/j.heliyon.2023.e16820 |