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Who are frequent chatters? Characterization of frequent users in a 24/7 messenger-based psychological chat counseling service for children and adolescents

BACKGROUND: Online helplines have shown a high acceptance, feasibility, and usability, especially with young people. Helplines usually aim to provide one-time crisis intervention; however, there are users who frequently use such services, tying a disproportionately large proportion of service capaci...

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Detalles Bibliográficos
Autores principales: Efe, Zeki, Baldofski, Sabrina, Eckert, Melanie, Guenthner, Lukas, Saee, Shadi, Thomas, Julia, Wundrack, Richard, Kohls, Elisabeth, Rummel-Kluge, Christine
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10285518/
https://www.ncbi.nlm.nih.gov/pubmed/37361028
http://dx.doi.org/10.1016/j.invent.2023.100638