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Navigating Virtual Care Services in Ontario Urban Hospitals, Using Patient Journey Mapping

The COVID-19 pandemic forced health systems to rapidly shift to deliver healthcare virtually, however, there is a limited understanding of this shift from the patient's perspective. We conducted semi-structured interviews with patients in three clinical areas (mental health, chronic care, and s...

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Detalles Bibliográficos
Autores principales: Ramamoorthi, Karishini, Liu, Rebecca, Fujioka, Jamie, Rathod, Purvi, Rosart, Jennifer, Desveaux, Laura, Bhattacharyya, Onil
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10286535/
https://www.ncbi.nlm.nih.gov/pubmed/37362251
http://dx.doi.org/10.1177/23743735231179059