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Navigating Virtual Care Services in Ontario Urban Hospitals, Using Patient Journey Mapping
The COVID-19 pandemic forced health systems to rapidly shift to deliver healthcare virtually, however, there is a limited understanding of this shift from the patient's perspective. We conducted semi-structured interviews with patients in three clinical areas (mental health, chronic care, and s...
Autores principales: | Ramamoorthi, Karishini, Liu, Rebecca, Fujioka, Jamie, Rathod, Purvi, Rosart, Jennifer, Desveaux, Laura, Bhattacharyya, Onil |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10286535/ https://www.ncbi.nlm.nih.gov/pubmed/37362251 http://dx.doi.org/10.1177/23743735231179059 |
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