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The importance of combining open-ended and closed-ended questions when conducting patient satisfaction surveys in hospitals

BACKGROUND: Using data obtained from the National Satisfaction Survey in General Hospitals, 2014, the present study examines patients’ satisfaction with medical care and hospitalization conditions in the public hospitals in Israel. Using the framework of ‘voice’ expression the study examines the add...

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Detalles Bibliográficos
Autores principales: Semyonov-Tal, Keren, Lewin-Epstein, Noah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10297822/
https://www.ncbi.nlm.nih.gov/pubmed/37383512
http://dx.doi.org/10.1016/j.hpopen.2021.100033