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The importance of combining open-ended and closed-ended questions when conducting patient satisfaction surveys in hospitals
BACKGROUND: Using data obtained from the National Satisfaction Survey in General Hospitals, 2014, the present study examines patients’ satisfaction with medical care and hospitalization conditions in the public hospitals in Israel. Using the framework of ‘voice’ expression the study examines the add...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Elsevier
2021
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10297822/ https://www.ncbi.nlm.nih.gov/pubmed/37383512 http://dx.doi.org/10.1016/j.hpopen.2021.100033 |