Comparison of patient exit interviews with unannounced standardised patients for assessing HIV service delivery in Zambia: a study nested within a cluster randomised trial

OBJECTIVES: To compare unannounced standardised patient approach (eg, mystery clients) with typical exit interviews for assessing patient experiences in HIV care (eg, unfriendly providers, long waiting times). We hypothesise standardised patients would report more negative experiences than typical e...

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Detalles Bibliográficos
Autores principales: Sikombe, Kombatende, Pry, Jake M, Mody, Aaloke, Rice, Brian, Bukankala, Chama, Eshun-Wilson, Ingrid, Mutale, Jacob, Simbeza, Sandra, Beres, Laura K, Mukamba, Njekwa, Mukumbwa-Mwenechanya, Mpande, Mwamba, Daniel, Sharma, Anjali, Wringe, Alison, Hargreaves, James, Bolton-Moore, Carolyn, Holmes, Charles, Sikazwe, Izukanji T, Geng, Elvin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2023
Materias:
Health Services Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10335575/
https://www.ncbi.nlm.nih.gov/pubmed/37407057
http://dx.doi.org/10.1136/bmjopen-2022-069086

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10335575/
https://www.ncbi.nlm.nih.gov/pubmed/37407057
http://dx.doi.org/10.1136/bmjopen-2022-069086

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