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Comparison of patient exit interviews with unannounced standardised patients for assessing HIV service delivery in Zambia: a study nested within a cluster randomised trial
OBJECTIVES: To compare unannounced standardised patient approach (eg, mystery clients) with typical exit interviews for assessing patient experiences in HIV care (eg, unfriendly providers, long waiting times). We hypothesise standardised patients would report more negative experiences than typical e...
Autores principales: | Sikombe, Kombatende, Pry, Jake M, Mody, Aaloke, Rice, Brian, Bukankala, Chama, Eshun-Wilson, Ingrid, Mutale, Jacob, Simbeza, Sandra, Beres, Laura K, Mukamba, Njekwa, Mukumbwa-Mwenechanya, Mpande, Mwamba, Daniel, Sharma, Anjali, Wringe, Alison, Hargreaves, James, Bolton-Moore, Carolyn, Holmes, Charles, Sikazwe, Izukanji T, Geng, Elvin |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10335575/ https://www.ncbi.nlm.nih.gov/pubmed/37407057 http://dx.doi.org/10.1136/bmjopen-2022-069086 |
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