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Influence of collaborative customer service by service robots and clerks in bakery stores
In recent years, various service robots have been deployed in stores as recommendation systems. Previous studies have sought to increase the influence of these robots by enhancing their social acceptance and trust. However, when such service robots recommend a product to customers in real environmen...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10351925/ https://www.ncbi.nlm.nih.gov/pubmed/37465719 http://dx.doi.org/10.3389/frobt.2023.1125308 |