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Analysis of queue management in theme parks introducing the fast pass system

Prolonged waits reduce tourist satisfaction and have become a major factor in the theme park experience. How to improve tourist satisfaction is one of the main challenges for theme parks, and the key is to develop an appropriate queue management strategy. We develop a theme park queueing model consi...

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Detalles Bibliográficos
Autores principales: Li, Jiaxin, Li, Qian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10362101/
https://www.ncbi.nlm.nih.gov/pubmed/37483725
http://dx.doi.org/10.1016/j.heliyon.2023.e18001