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Analysis of queue management in theme parks introducing the fast pass system
Prolonged waits reduce tourist satisfaction and have become a major factor in the theme park experience. How to improve tourist satisfaction is one of the main challenges for theme parks, and the key is to develop an appropriate queue management strategy. We develop a theme park queueing model consi...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10362101/ https://www.ncbi.nlm.nih.gov/pubmed/37483725 http://dx.doi.org/10.1016/j.heliyon.2023.e18001 |