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Don’t touch that dial: Psychological reactance, transparency, and user acceptance of smart thermostat setting changes
Automation inherently removes a certain amount of user control. If perceived as a loss of freedom, users may experience psychological reactance, which is a motivational state that can lead a person to engage in behaviors to reassert their freedom. In an online experiment, participants set up and com...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2023
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10365304/ https://www.ncbi.nlm.nih.gov/pubmed/37486889 http://dx.doi.org/10.1371/journal.pone.0289017 |