Experience attributes and service quality dimensions of peer-to-peer accommodation in Malaysia

This paper reports the empirical findings of experience attributes and service quality dimensions of peer-to-peer accommodation (P2P) in Malaysia. Data collection was conducted using in-depth interviews, which involved 10 P2P accommodation hosts and 15 P2P accommodation guests. Thematic analysis of...

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Detalles Bibliográficos
Autores principales: Wong, Tze Sheng, Chan, Jennifer Kim Lian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10393735/
https://www.ncbi.nlm.nih.gov/pubmed/37539243
http://dx.doi.org/10.1016/j.heliyon.2023.e18403

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10393735/
https://www.ncbi.nlm.nih.gov/pubmed/37539243
http://dx.doi.org/10.1016/j.heliyon.2023.e18403

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