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Waiting Time and Patient Satisfaction in a Subspecialty Eye Hospital Using a Mobile Data Collection Kit: Pre-Post Quality Improvement Intervention

BACKGROUND: Waiting time can considerably increase the cost to both the clinic and the patient and be a major predictor of the satisfaction of eye care users. Efficient management of waiting time remains as a challenge in hospitals. Waiting time management will become even more crucial in the postpa...

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Detalles Bibliográficos
Autores principales: Mbwogge, Mathew, Astbury, Nicholas, Nkumbe, Henry Ebong, Bunce, Catey, Bascaran, Covadonga
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10414230/
https://www.ncbi.nlm.nih.gov/pubmed/37725529
http://dx.doi.org/10.2196/34263