Does artificial intelligence (AI) boost digital banking user satisfaction? Integration of expectation confirmation model and antecedents of artificial intelligence enabled digital banking

In the era disruptive technology the emergence of artificial intelligence has fundamentally improved banking operations. The execution of artificial intelligence is no longer discretionary for financial institutions and now it is considered an essential tool to meet customer expectations. Although a...

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Detalles Bibliográficos
Autores principales: Mi Alnaser, Feras, Rahi, Samar, Alghizzawi, Mahmoud, Ngah, Abdul Hafaz
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10432696/
https://www.ncbi.nlm.nih.gov/pubmed/37600389
http://dx.doi.org/10.1016/j.heliyon.2023.e18930

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10432696/
https://www.ncbi.nlm.nih.gov/pubmed/37600389
http://dx.doi.org/10.1016/j.heliyon.2023.e18930

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