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Chat agents respond more empathetically by using hearsay experience
As the responses of chat dialogue systems have become more natural, the empathy skill of dialogue systems has become an important new issue. In text-based chat dialogue systems, the definition of empathy is not precise, and how to design the kind of utterance that improves the user’s impression of r...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10432954/ https://www.ncbi.nlm.nih.gov/pubmed/37600473 http://dx.doi.org/10.3389/frobt.2023.960087 |