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Chat agents respond more empathetically by using hearsay experience

As the responses of chat dialogue systems have become more natural, the empathy skill of dialogue systems has become an important new issue. In text-based chat dialogue systems, the definition of empathy is not precise, and how to design the kind of utterance that improves the user’s impression of r...

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Detalles Bibliográficos
Autores principales: Narimatsu, Hiromi, Sugiyama, Hiroaki, Mizukami, Masahiro, Arimoto, Tsunehiro
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10432954/
https://www.ncbi.nlm.nih.gov/pubmed/37600473
http://dx.doi.org/10.3389/frobt.2023.960087