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Satisfaction with vaccination services and its relationship to emotional responses of service users in Lima. LEGADO’s quality management model as a public solution to promote citizen emotional well-being during pandemic

This article analyzes the levels of citizen satisfaction with LEGADO’s quality management model service during the first year of vaccination against SARS-CoV-2 in public spaces administered by LEGADO, and its relationship with the user’s emotional responses. To this end, a survey study has been deve...

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Detalles Bibliográficos
Autores principales: Espinosa, Agustin, Marti, Jordi, Calderón-Prada, Alicia, Ticliahuanca, Milagros, Lobrano, Jacqueline, Carreón, Nataly
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10441115/
https://www.ncbi.nlm.nih.gov/pubmed/37608977
http://dx.doi.org/10.3389/fpubh.2023.1136312