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Satisfaction with vaccination services and its relationship to emotional responses of service users in Lima. LEGADO’s quality management model as a public solution to promote citizen emotional well-being during pandemic
This article analyzes the levels of citizen satisfaction with LEGADO’s quality management model service during the first year of vaccination against SARS-CoV-2 in public spaces administered by LEGADO, and its relationship with the user’s emotional responses. To this end, a survey study has been deve...
Autores principales: | Espinosa, Agustin, Marti, Jordi, Calderón-Prada, Alicia, Ticliahuanca, Milagros, Lobrano, Jacqueline, Carreón, Nataly |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10441115/ https://www.ncbi.nlm.nih.gov/pubmed/37608977 http://dx.doi.org/10.3389/fpubh.2023.1136312 |
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