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Stock market reaction to product-harm crisis response strategies
Product-harm crises have detrimental effects on firm’s sales, reputation, and financial value, requiring crisis managers to promptly adopt appropriate response strategies to mitigate these impacts. Situational Crisis Communication Theory (SCCT) guides managers to align responsibility attribution wit...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10449120/ https://www.ncbi.nlm.nih.gov/pubmed/37616251 http://dx.doi.org/10.1371/journal.pone.0290548 |