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How Service Employees’ Mindfulness Links to Task Performance through Psychological Resilience, Deep Acting, and Customer-Oriented Behavior

This study investigates the specific pathways through which mindfulness influences task performance, focusing on the sequential mediating roles of psychological resilience, customer-oriented behavior, and deep acting. Structural equation modeling is used to analyze data collected from 359 employees...

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Detalles Bibliográficos
Autores principales: Kim, Jeong Sik, Park, Hyun Jung
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10451484/
https://www.ncbi.nlm.nih.gov/pubmed/37622797
http://dx.doi.org/10.3390/bs13080657