Effects of automated teller machine service quality on customer satisfaction: Evidence from commercial bank of Ethiopia

The banking industry has seen the emergence of numerous service delivery channels, automated teller machines (ATMs), telephone banking, and online banking. Global financial systems and mature competition have been compelled to research the importance of consumer satisfaction. Thus, this study aimed...

Descripción completa

Detalles Bibliográficos
Autores principales: Nigatu, Abibual Getachew, Belete, Atinkugn Assefa, Habtie, Getnet Mamo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10457530/
https://www.ncbi.nlm.nih.gov/pubmed/37636405
http://dx.doi.org/10.1016/j.heliyon.2023.e19132

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10457530/
https://www.ncbi.nlm.nih.gov/pubmed/37636405
http://dx.doi.org/10.1016/j.heliyon.2023.e19132

Ejemplares similares