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Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients

BACKGROUND: Shadow coaching, a type of one-on-one provider counseling by trained peers, is an effective strategy for improving provider behaviors and patient interactions, but its effects on improving patient experience for English- and Spanish-preferring patients is unknown. OBJECTIVE: Assess effec...

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Detalles Bibliográficos
Autores principales: Quigley, Denise D., Elliott, Marc N., Slaughter, Mary E., Talamantes, Efrain, Hays, Ron D.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10465456/
https://www.ncbi.nlm.nih.gov/pubmed/36797540
http://dx.doi.org/10.1007/s11606-023-08045-2