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Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients
BACKGROUND: Shadow coaching, a type of one-on-one provider counseling by trained peers, is an effective strategy for improving provider behaviors and patient interactions, but its effects on improving patient experience for English- and Spanish-preferring patients is unknown. OBJECTIVE: Assess effec...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Springer International Publishing
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10465456/ https://www.ncbi.nlm.nih.gov/pubmed/36797540 http://dx.doi.org/10.1007/s11606-023-08045-2 |