Modeling users’ satisfaction and visit intention using AI-based chatbots

AI-based chatbots are an emerging technology disrupting the tourism industry. Although chatbots have received increasing attention, there is little evidence of their impact on tourists’ decisions to visit a destination. This study evaluates the key attributes of chatbots and their effects on user sa...

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Detalles Bibliográficos
Autores principales: Orden-Mejía, Miguel, Carvache-Franco, Mauricio, Huertas, Assumpció, Carvache-Franco, Orly, Carvache-Franco, Wilmer
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10490898/
https://www.ncbi.nlm.nih.gov/pubmed/37682931
http://dx.doi.org/10.1371/journal.pone.0286427

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10490898/
https://www.ncbi.nlm.nih.gov/pubmed/37682931
http://dx.doi.org/10.1371/journal.pone.0286427

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