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Modeling users’ satisfaction and visit intention using AI-based chatbots
AI-based chatbots are an emerging technology disrupting the tourism industry. Although chatbots have received increasing attention, there is little evidence of their impact on tourists’ decisions to visit a destination. This study evaluates the key attributes of chatbots and their effects on user sa...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10490898/ https://www.ncbi.nlm.nih.gov/pubmed/37682931 http://dx.doi.org/10.1371/journal.pone.0286427 |