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Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach

BACKGROUND AND AIMS: Organizational knowledge management (KM) involves creating, preserving, and sharing employees' knowledge. This approach can enhance efficiency, improve performance, and boost job satisfaction (JS) throughout all aspects of the organization. This research aimed to investigat...

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Autores principales: Fadaie, Nasrin, Lakbala, Parvin, Ghanbarnejad, Amin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10495546/
https://www.ncbi.nlm.nih.gov/pubmed/37706019
http://dx.doi.org/10.1002/hsr2.1560
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author Fadaie, Nasrin
Lakbala, Parvin
Ghanbarnejad, Amin
author_facet Fadaie, Nasrin
Lakbala, Parvin
Ghanbarnejad, Amin
author_sort Fadaie, Nasrin
collection PubMed
description BACKGROUND AND AIMS: Organizational knowledge management (KM) involves creating, preserving, and sharing employees' knowledge. This approach can enhance efficiency, improve performance, and boost job satisfaction (JS) throughout all aspects of the organization. This research aimed to investigate the effect of three variables of KM, JS, and organizational performance (OP) on the employees of the Health and Treatment Network in Haji Abad City. METHODS: A study was conducted with 211 employees, such as physicians, nurses, and technicians. These employees worked in various sections, such as hospitals, health centers, rural centers, and emergency centers within the Health and Treatment Network of Haji Abad City. Newman and Kenard's KM, Hersey and Goldsmith's OP, and Smith, Kendall & Hulin's Job Satisfaction Questionnaires were used. The statistical software LISREL 8.8 was used to conduct structural equation modeling (SEM). RESULTS: The results indicate that the structural equation models had a good fit. Significant positive relationships exist between KM processes (creation, retention, and application) and JS. No significant relationship was found between knowledge transfer and JS. The coefficient obtained from SEM between knowledge retention and OP was 0.74, indicating a strong and direct correlation between the two variables. The standardized coefficients for the relationship between knowledge creation and retention and JS were 0.45 and 0.33, respectively. This indicates a positive and direct effect of knowledge creation and retention on JS. All KM processes positively predict OP. CONCLUSION: The research model had a good fit, and the KM processes had a positive effect on performance and JS. However, no significant relationship was found between knowledge transfer and JS among employees in the Health and Treatment Network. More research is needed to identify mediating variables and factors influencing this phenomenon in healthcare centers.
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spelling pubmed-104955462023-09-13 Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach Fadaie, Nasrin Lakbala, Parvin Ghanbarnejad, Amin Health Sci Rep Original Research BACKGROUND AND AIMS: Organizational knowledge management (KM) involves creating, preserving, and sharing employees' knowledge. This approach can enhance efficiency, improve performance, and boost job satisfaction (JS) throughout all aspects of the organization. This research aimed to investigate the effect of three variables of KM, JS, and organizational performance (OP) on the employees of the Health and Treatment Network in Haji Abad City. METHODS: A study was conducted with 211 employees, such as physicians, nurses, and technicians. These employees worked in various sections, such as hospitals, health centers, rural centers, and emergency centers within the Health and Treatment Network of Haji Abad City. Newman and Kenard's KM, Hersey and Goldsmith's OP, and Smith, Kendall & Hulin's Job Satisfaction Questionnaires were used. The statistical software LISREL 8.8 was used to conduct structural equation modeling (SEM). RESULTS: The results indicate that the structural equation models had a good fit. Significant positive relationships exist between KM processes (creation, retention, and application) and JS. No significant relationship was found between knowledge transfer and JS. The coefficient obtained from SEM between knowledge retention and OP was 0.74, indicating a strong and direct correlation between the two variables. The standardized coefficients for the relationship between knowledge creation and retention and JS were 0.45 and 0.33, respectively. This indicates a positive and direct effect of knowledge creation and retention on JS. All KM processes positively predict OP. CONCLUSION: The research model had a good fit, and the KM processes had a positive effect on performance and JS. However, no significant relationship was found between knowledge transfer and JS among employees in the Health and Treatment Network. More research is needed to identify mediating variables and factors influencing this phenomenon in healthcare centers. John Wiley and Sons Inc. 2023-09-11 /pmc/articles/PMC10495546/ /pubmed/37706019 http://dx.doi.org/10.1002/hsr2.1560 Text en © 2023 The Authors. Health Science Reports published by Wiley Periodicals LLC. https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by-nc-nd/4.0/ (https://creativecommons.org/licenses/by-nc-nd/4.0/) License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made.
spellingShingle Original Research
Fadaie, Nasrin
Lakbala, Parvin
Ghanbarnejad, Amin
Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
title Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
title_full Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
title_fullStr Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
title_full_unstemmed Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
title_short Impact of knowledge management on job satisfaction and organizational performance among healthcare employees: A structural equation modeling approach
title_sort impact of knowledge management on job satisfaction and organizational performance among healthcare employees: a structural equation modeling approach
topic Original Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10495546/
https://www.ncbi.nlm.nih.gov/pubmed/37706019
http://dx.doi.org/10.1002/hsr2.1560
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