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A meta-narrative review of coding tools for healthcare interactions and their applicability to written communication
BACKGROUND: Although healthcare professionals (HCP) undergo communicative skills training, these are sometimes unsatisfactory for patients (empathy, discussion managing). Existing coding tools overlook the interaction and patients' responses. Meanwhile, remote consultations are redefining commu...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10498410/ https://www.ncbi.nlm.nih.gov/pubmed/37711399 http://dx.doi.org/10.1016/j.pecinn.2023.100211 |