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A meta-narrative review of coding tools for healthcare interactions and their applicability to written communication

BACKGROUND: Although healthcare professionals (HCP) undergo communicative skills training, these are sometimes unsatisfactory for patients (empathy, discussion managing). Existing coding tools overlook the interaction and patients' responses. Meanwhile, remote consultations are redefining commu...

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Detalles Bibliográficos
Autores principales:	Rey Velasco, Elena, Pedersen, Hanne Sæderup, Laursen, Ditte Hjorth, Skinner, Timothy
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier 2023
Materias:	Review article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10498410/ https://www.ncbi.nlm.nih.gov/pubmed/37711399 http://dx.doi.org/10.1016/j.pecinn.2023.100211

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