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Factors Influencing Patient Satisfaction and Loyalty as Perceived by Dentists and Their Patients

Objective: This study aimed to identify the key aspects of patients’ dental care experience that influenced their self-perceived satisfaction and loyalty. Also examined was the agreement between patients and dentists regarding these factors. Methods: Questionnaires were administered to 1121 patients...

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Detalles Bibliográficos
Autores principales: Szabó, Réka Magdolna, Buzás, Norbert, Braunitzer, Gábor, Shedlin, Michele Goldzieher, Antal, Mark Ádám
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10529870/
https://www.ncbi.nlm.nih.gov/pubmed/37754323
http://dx.doi.org/10.3390/dj11090203