Effect of waiting time on patient satisfaction in outpatient: An empirical investigation

This study aimed to identify the effect of waiting time on patient satisfaction and the relationship between different types of waiting time. The questionnaire contained 2 parts. The first part included questions about expected waiting time (EWT), reasonable waiting time, tolerance waiting time, and...

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Detalles Bibliográficos
Autores principales: Zhang, Hui, Ma, Weimin, Zhou, Shufen, Zhu, Jingjing, Wang, Li, Gong, Kaixin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Lippincott Williams & Wilkins 2023
Materias:
Research Article: Observational Study
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10553012/
https://www.ncbi.nlm.nih.gov/pubmed/37800750
http://dx.doi.org/10.1097/MD.0000000000035184

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10553012/
https://www.ncbi.nlm.nih.gov/pubmed/37800750
http://dx.doi.org/10.1097/MD.0000000000035184

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