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Health service improvement using positive patient feedback: Systematic scoping review

BACKGROUND: Healthcare services regularly receive patient feedback, most of which is positive. Empirical studies suggest that health services can use positive feedback to create patient benefit. Our aim was to map all available empirical evidence for how positive patient feedback creates change in h...

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Detalles Bibliográficos
Autores principales: Lloyd, Rebecca, Munro, James, Evans, Kerry, Gaskin-Williams, Amy, Hui, Ada, Pearson, Mark, Slade, Mike, Kotera, Yasuhiro, Day, Giskin, Loughlin-Ridley, Joanne, Enston, Clare, Rennick-Egglestone, Stefan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10553339/
https://www.ncbi.nlm.nih.gov/pubmed/37796785
http://dx.doi.org/10.1371/journal.pone.0275045