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The hidden costs of emotional labor on withdrawal behavior: the mediating role of emotional exhaustion, and the moderating effect of mindfulness

BACKGROUND: Employees’ withdrawal behavior concerns organization leaders and policymakers in many countries. However, the specific mechanism which emotional labor affects withdrawal behavior has yet to be thoroughly discussed. There needs to be systematic research on how different emotional labor st...

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Detalles Bibliográficos
Autores principales: Peng, Peng, Li, Xintian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10583420/
https://www.ncbi.nlm.nih.gov/pubmed/37853436
http://dx.doi.org/10.1186/s40359-023-01392-z