Examining the Impact of Service Quality on Passengers’ Intentions to Utilize Rail Transport in the Post-Pandemic Era: An Integrated Approach of SERVQUAL and Health Belief Model

The COVID-19 pandemic has significantly disrupted railway transportation in developing countries, resulting in reduced passenger demand and economic activity. As a result of the pandemic effect, there is an increased focus on health and safety among potential passengers. To address this issue, the p...

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Detalles Bibliográficos
Autores principales: Wisutwattanasak, Panuwat, Champahom, Thanapong, Jomnonkwao, Sajjakaj, Aryuyo, Fareeda, Se, Chamroeun, Ratanavaraha, Vatanavongs
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10604726/
https://www.ncbi.nlm.nih.gov/pubmed/37887439
http://dx.doi.org/10.3390/bs13100789

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10604726/
https://www.ncbi.nlm.nih.gov/pubmed/37887439
http://dx.doi.org/10.3390/bs13100789

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