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Social networks and customer loyalty: review of loyalty keys and main social networks publications’ characteristics

The aim of this work is to shed light on the characteristics and relationship between customer loyalty and publications by the companies on social networks; it has been undertaken with the aid of an exhaustive review of previous studies from 1994 up to the present time. The purpose of the research i...

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Detalles Bibliográficos
Autores principales: Dávila Espuela, Nélida, Reina Paz, Maria Dolores, Sevilla Sevilla, Claudia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10623685/
https://www.ncbi.nlm.nih.gov/pubmed/37928572
http://dx.doi.org/10.3389/fpsyg.2023.1286445