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Conversational Agents in Health Care: Expert Interviews to Inform the Definition, Classification, and Conceptual Framework

BACKGROUND: Conversational agents (CAs), or chatbots, are computer programs that simulate conversations with humans. The use of CAs in health care settings is recent and rapidly increasing, which often translates to poor reporting of the CA development and evaluation processes and unreliable researc...

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Detalles Bibliográficos
Autores principales: Martinengo, Laura, Lin, Xiaowen, Jabir, Ahmad Ishqi, Kowatsch, Tobias, Atun, Rifat, Car, Josip, Tudor Car, Lorainne
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10652195/
https://www.ncbi.nlm.nih.gov/pubmed/37910153
http://dx.doi.org/10.2196/50767