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Assessing patient satisfaction with telephone-based consultations before, during and after the COVID-19 pandemic in Spain
OBJECTIVE: To validate a questionnaire to analyze the perception of users of primary care (PC) with telephone consultation (TC), and to study the satisfaction with TC by users of PC services. DESIGN: A two-phase study was conducted. Firstly, a questionnaire on satisfaction with telemedicine services...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2024
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10654540/ https://www.ncbi.nlm.nih.gov/pubmed/37924620 http://dx.doi.org/10.1016/j.aprim.2023.102792 |