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Beyond satisfaction in person-centered pharmacy services

Patient self-reported satisfaction is commonly used as an assessment of service experience and quality for community pharmacy services. This commentary discusses alternative foundational approaches to evaluating service experience and quality in patient-centered care. It describes historical and rec...

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Detalles Bibliográficos
Autores principales: Murry, Logan T., Desselle, Shane P.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10660128/
https://www.ncbi.nlm.nih.gov/pubmed/38023636
http://dx.doi.org/10.1016/j.rcsop.2023.100355