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Natural language processing system for rapid detection and intervention of mental health crisis chat messages
Patients experiencing mental health crises often seek help through messaging-based platforms, but may face long wait times due to limited message triage capacity. Here we build and deploy a machine-learning-enabled system to improve response times to crisis messages in a large, national telehealth p...
Autores principales: | , , , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Nature Publishing Group UK
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10663535/ https://www.ncbi.nlm.nih.gov/pubmed/37990134 http://dx.doi.org/10.1038/s41746-023-00951-3 |