Natural language processing system for rapid detection and intervention of mental health crisis chat messages

Patients experiencing mental health crises often seek help through messaging-based platforms, but may face long wait times due to limited message triage capacity. Here we build and deploy a machine-learning-enabled system to improve response times to crisis messages in a large, national telehealth p...

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Detalles Bibliográficos
Autores principales: Swaminathan, Akshay, López, Iván, Mar, Rafael Antonio Garcia, Heist, Tyler, McClintock, Tom, Caoili, Kaitlin, Grace, Madeline, Rubashkin, Matthew, Boggs, Michael N., Chen, Jonathan H., Gevaert, Olivier, Mou, David, Nock, Matthew K.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Nature Publishing Group UK 2023
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10663535/
https://www.ncbi.nlm.nih.gov/pubmed/37990134
http://dx.doi.org/10.1038/s41746-023-00951-3

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