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‘We stay silent and keep it in our hearts’: a qualitative study of failure of complaints mechanisms in Malawi’s health system

A responsive health system must have mechanisms in place that ensure it is accountable to those it serves. Patients in Malawi have to overcome many barriers to obtain care. Many of these barriers reflect weak accountability. There are at least 30 mechanisms through which Malawian patients in the pub...

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Detalles Bibliográficos
Autores principales: Chilumpha, Maryam, Chatha, Gertrude, Umar, Eric, McKee, Martin, Scott, Kerry, Hutchinson, Eleanor, Balabanova, Dina
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Oxford University Press 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10666912/
https://www.ncbi.nlm.nih.gov/pubmed/37995264
http://dx.doi.org/10.1093/heapol/czad043