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324. The Impact of Adding Staff-performed Telephone Call Reminders to Automated Call Reminders in An Infectious Diseases Outpatient Practice
BACKGROUND: Automated text message service reminders have been shown to increase show-up rates in outpatient practices. Furthermore, automated telephone call service reminders also decrease the no-show rates; however, no-show rates have decreased even further when telephone call reminders were done...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Oxford University Press
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10678363/ http://dx.doi.org/10.1093/ofid/ofad500.395 |