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324. The Impact of Adding Staff-performed Telephone Call Reminders to Automated Call Reminders in An Infectious Diseases Outpatient Practice

BACKGROUND: Automated text message service reminders have been shown to increase show-up rates in outpatient practices. Furthermore, automated telephone call service reminders also decrease the no-show rates; however, no-show rates have decreased even further when telephone call reminders were done...

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Detalles Bibliográficos
Autores principales: Deeb, Mery, Hadeel, Zainah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Oxford University Press 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10678363/
http://dx.doi.org/10.1093/ofid/ofad500.395

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