Cargando…

Exploring Hajj pilgrim satisfaction with hospitality services through expectation-confirmation theory and deep learning

The Hajj is a religious event that attracts a significant number of Muslims from various countries who perform rituals in Mecca, Saudi Arabia. Despite the high volume of pilgrims that typically participate in the event, the number has been reduced in recent years due to the COVID-19 pandemic. The sa...

Descripción completa

Detalles Bibliográficos
Autores principales: Albahar, Marwan, Gazzawe, Foziah, Thanoon, Mohammed, Albahr, Abdulaziz
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10682133/
https://www.ncbi.nlm.nih.gov/pubmed/38034756
http://dx.doi.org/10.1016/j.heliyon.2023.e22192