Sentiment analysis of restaurant customer satisfaction during COVID-19 pandemic in Pattaya, Thailand

The tourism and hospitality industry, particularly the restaurant business, has been greatly affected by the COVID-19 pandemic. To comprehend customer behavior and preferences during this unprecedented time, it is crucial to analyze online restaurant customer reviews. Thus, this study utilized the v...

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Detalles Bibliográficos
Autores principales: Pleerux, Narong, Nardkulpat, Attawut
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10692815/
https://www.ncbi.nlm.nih.gov/pubmed/38045148
http://dx.doi.org/10.1016/j.heliyon.2023.e22193

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10692815/
https://www.ncbi.nlm.nih.gov/pubmed/38045148
http://dx.doi.org/10.1016/j.heliyon.2023.e22193

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