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REFERQUAL: a pilot study of a new service quality assessment instrument in the GP exercise referral scheme setting
BACKGROUND: The development of an instrument accurately assessing service quality in the GP Exercise Referral Scheme (ERS) industry could potentially inform scheme organisers of the factors that affect adherence rates leading to the implementation of strategic interventions aimed at reducing client...
Autores principales: | , , , |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2006
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1482701/ https://www.ncbi.nlm.nih.gov/pubmed/16725021 http://dx.doi.org/10.1186/1472-6963-6-61 |