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Postal survey methodology to assess patient satisfaction in a suburban emergency medical services system: an observational study

BACKGROUND: Patient satisfaction is of growing importance to providers of emergency medical services (EMS). Prior reports of patient satisfaction have frequently used resource-intensive telephone follow-up to assess satisfaction. We determine the feasibility of using a single mailing, anonymous post...

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Detalles Bibliográficos
Autores principales: Bernard, Aaron W, Lindsell, Christopher J, Handel, Daniel A, Collett, Lindsey, Gallo, Paul, Kaiser, Kevin D, Locasto, Donald
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2007
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1904228/
https://www.ncbi.nlm.nih.gov/pubmed/17573969
http://dx.doi.org/10.1186/1471-227X-7-5